Privacy Policy

Issued by: EasyFlow Technologies
Effective Date: 7th October 2025
Last Updated: 7th October 2025

1. Introduction

This Privacy Policy governs the relationship between you ("the client" or "user") and EasyFlow Technologies (“EasyFlow”, “we”, “our”, or “us”).

EasyFlow provides automation and SaaS tools including Instagram, WhatsApp, and multi-channel messaging solutions. We enable businesses, agencies, and creators to automate workflows and manage leads efficiently.

Our role is strictly as a service provider and technology facilitator. Clients retain full control of their account, content, and business operations.

2. Scope of Services

EasyFlow offers:

• Automation dashboards and workflow tools.
• Lead management, messaging, and analytics modules.
• Integration with third-party platforms and APIs.

EasyFlow does not:

• Operate your business or client accounts.
• Provide direct customer service to your end users.
• Manage your pricing, refunds, or financial collections.
• Control backend infrastructure, uptime, or third-party services.

3. Data Privacy and Security

We are committed to safeguarding the privacy and integrity of your data and your platform users' information. Key practices include:

• Encryption of all stored and transmitted data using enterprise-grade protocols.
• Secure development environments with access control, logging, and audit trails.
• EasyFlow shall not be liable for breaches, misuse, or unauthorized access originating from client-side systems or third-party platforms.

4. Data Collection and Use

We collect and use personal and business data for:

• Providing, maintaining, and improving our services.
• Customizing your experience on the EasyFlow platform.
• Compliance with legal, regulatory, and security obligations.

5. Data Retention

Your data is retained for as long as necessary to deliver services, comply with applicable laws, resolve disputes, or enforce agreements.

6. Data Transfer

We do not transfer your personal or business data to external third parties for marketing or resale purposes. Data may be processed by trusted service providers (e.g., payment gateways, analytics) strictly for service delivery and improvement.

7. Data Access and Correction

You have the right to access, correct, or update your personal information stored with EasyFlow. Contact us to exercise these rights.

8. Data Minimization

We only collect and process data that is necessary for the purposes outlined in this Privacy Policy.

9. Children’s Privacy

EasyFlow is not intended for children under 16. We do not knowingly collect information from children and will delete any such data promptly if identified.

10. Contact Information

EasyFlow Technologies
Email: renganathan@easyflowtechnologies.in
Website: easyflowtechnologies.in